Quotes and attendance
Availability and any estimated arrival time are confirmed when you contact us. An enquiry form is not a confirmed booking. The agreed scope, parts, labour and any additional charges should be confirmed before work starts.
Authority
You must be authorised to request access or changes to the relevant property or vehicle. Proof may be required. Landlords and managers must arrange access appropriately with occupiers.
Urgent work
If work is required during any applicable cancellation period, the business should explain the relevant request and consent before proceeding. Your statutory rights are unaffected.
Information
Website guides are general information. Prices, suitability and repair options depend on the actual door, lock and circumstances. In an immediate threat to life or safety, contact emergency services.